Upcoming Changes in Hotline, Lifeline Program | Telephony






Telegraph staff reports

The Nebraska Civil Service Commission dedicated this week to placing more emphasis on the state’s helpline program.

Lifeline Awareness Week, which runs September 9-13, draws attention to an upcoming change in the application process for the Nebraska Lifeline Program / Helpline Program, which offers discounts to help consumers eligible to keep telephone services affordable.

“The change in the application process is an administrative change,” PSC President Mary Ridder said in a press release. “Eligible consumers are currently completing an application, but instead of PSC staff verifying the information, verification will be done at the federal level.”

Under the Federal Lifeline program, consumers who participate in certain state aid and veterans assistance programs, or who qualify based on income, may receive a rebate of at least $ 9.25 per months for telephone, broadband or bundled services.

The NTAP / Lifeline program reduces the cost for qualified individuals by an additional $ 3.25 per month on a landline or wireless bill or provides minutes to qualifying phone service.

More information about eligibility and program rules can be found on the NTAP / Lifeline program page on the PSC website at psc.nebraska.gov.


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