Here’s how to fill in your Covid contacts online


Residents of East Lancashire who test positive for Covid have been advised on how to provide details of their recent contacts, as required by the government.

As Omicron cases continue to increase across the country, Blackburn with Darwen Council recommends that infected adults complete their online contact tracing as soon as they can after testing positive.

Doing it online means that individuals are in control and can choose a convenient time to conduct contact tracing and are less likely to receive “Test and Trace” phone calls at potentially inconvenient times.

The online link for those over 18 will be individual, linked to the eight-character account ID assigned to a positive result through CTAS, the national contact tracing and counseling system. This will be sent to those who test positive by text or email shortly after receiving notification of a positive test result.

The best tips for completing the online contact tracing form include:

• before you start, gather all the necessary information;

– have your name, date of birth and postal code;

– have the contact details of the people with whom you live;

– have all the places you have been to during the last two weeks, such as a workplace or a school;

– have the names and contact details of all the people with whom you were in close contact before the onset of your symptoms (if you know these contact details); and

• Allow approximately 30 minutes during which you will not be interrupted and can complete the form all at once.

It is important to note that positive cases only have eight hours after testing positive to complete the online contact tracing form, before receiving phone calls from “Test and Trace” operators.

The clock stops every day at 8 p.m. until 8 a.m. the next day. This means that if people receive their CTAS account ID and contact tracing link at 6 p.m. on a Tuesday, they will have until 2 p.m. on Wednesday to complete the online contact tracing form before receiving a phone call. .

Professor Dominic Harrison, Blackburn with Darwen’s Director of Public Health, said: ‘As rates of Covid cases increase dramatically in all areas of the Borough, our contact tracing team has more people to look into. contact as soon as possible after their positive test. Performing online contact tracing is not only more convenient for the individual – who can choose the best time to do it – but it also frees up valuable time for our contact tracers to call people who do not have access to it. Internet so quickly. as possible.

“The faster the contact tracing process is completed, the faster we can let people know that they are close contacts so that they can do the right thing – for unvaccinated people, that means immediately self-isolating.” . All of this helps in our battle to slow the spread of the Omicron variant which we know is much more easily transmitted to previous variants of the coronavirus. ”

“If the positive Covid case is under 18, a parent or guardian must answer phone contact tracing questions with the young person.

“Of course, anyone who doesn’t have Internet access can still complete the contact tracing process by phone – they’ll be called shortly after receiving their positive test result.”

For more information on the contact tracing process, residents can visit the coronavirus section of the council’s website: www.blackburn.gov.uk/coronavirus/test-trace-self-isolate.


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